Contact

We are looking forward to doing business with you!
If you have any questions fill in the form or contact us by e-mail or by phone +48 794 500 550


Do you want to book a car by phone?

message Hotline 24h/7
(+48) 794 500 550

Our customer service office is available 7 days a week 365 days a year.

Company registration data

CarFree

CarFree Sp. z o.o.

Cybernetyki Street 5,
02-677 Warsaw

NIP: 521 369 56 26
REGON: 361388616
KRS: 0000556022

Contact details

message Phone number
(+48) 22 308 88 87

message Phone number
(+48) 794 500 550

Booking service:
rezerwacje@carfree.pl

Customer service office:
biuro@carfree.pl

Marketing department:
marketing@carfree.pl

Accounting department:
ksiegowosc@carfree.pl

IT department:
admin@carfree.pl

Complaints:
reklamacje@carfree.pl

Frequently Asked Questions

Below is a list of frequently asked questions. If you do not find the answer to your question, please contact us

  1. 1. Is it necessary to pay a security deposit when renting a car?
    We do not charge a deposit for car rental, including replacement cars from the perpetrator's civil liability insurance. If the customer does not have Polish citizenship, we charge a deposit of PLN 500 for cars from segments A and B; PLN 1000 for segments C, C +, C + (Kombi); PLN 1,500 for the D, D +, D (Kombi), SUV, MVan, P, R segments. In the case of the Premium segment the deposit is always charged in the amount of PLN 3,000.
  2. 2. How is the matter of fuel and refueling solved?
    The car must be returned with the same fuel level as you have received it.
  3. 3. What are the car rental requirements and age limit?
    The requirements for renting a car are that the driver must be at least 21 years old and have a driving license for at least one year.
  4. 4. What documents are needed to rent a car?
    A valid driving license confirming the right to drive a car is required as well as a second identity document: ID card or passport.
  5. 5. Can I rent a car with a driving license from another country?
    The validity of driving licenses in Poland is governed by EU regulations for all EU countries and the provisions of the Vienna Convention for other countries. Holders of a license other than those mentioned above must present an international driving license.

For more questions and answers, see the FAQ.

If you have additional questions, please fill out the form below

We are waiting for you in 121 locations in Poland

  • Bydgoszcz
  • Zielona Góra
    ul. Sulechowska 4a
  •  airfield
    Zielona Góra
    ul. Szkolna 23
  • Rzeszów
    plac Dworcowy 1
  • Kraków
    ul. Bosacka 18
  •  airfield
    Szczecin
    Glewice 1A
  •  airfield
    Bydgoszcz
    ul. Paderewskiego 1
  •  airfield
    Katowice
    ul. Wolności 90
  • Białystok
    ul. Sienkiewicza 55
  •  airfield
    Łódź
    ul. Generała Stanisława Maczka 35
  •  airfield
    Gdańsk
    ul. Juliusza Słowackiego 200
  • Bielsko-Biała
    ul. Warszawska 2
  • Kalisz
    ul. Dworcowa 1
  • Toruń
    ul. Wielki Rów 40B, 87-100
  • Płock
    ul. Dworcowa 46
  •  airfield
    Poznań
    ul. Bukowska 285
  • Zakopane
    ul. Chramcówki 35
  •  airfield
    Warszawa-Modlin
    ul. Generała Wiktora Thommée 1a
  •  airfield
    Warszawa-Radom
    ul. Lubelska 158
  •  airfield
    Warszawa
    ul. Żwirki i Wigury 1

more

WE ARE WAITING FOR YOU IN ALL OF POLAND

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We respect your privacy and take care of protecting your personal data. We use cookies to ensure the proper functioning of the website. We may also use our own cookies and the cookies of our partners for analytical and marketing purposes, in particular to tailor advertising content to your preferences. The use of analytical, marketing and functional cookies requires your consent. By clicking 'Accept all of the above', you consent to their use. If you would like to customize your consents for us and our partners, click 'Change your preferences'. Remember that you have the right to withdraw your consent at any time by changing cookie settings in your web browser or website settings

The processing of your personal data related to the use of cookies for the above-mentioned purposes is carried out by CarFree sp. z o.o. based in Warsaw (02-677), ul. Cybernetyki 5, which is the data controller. In some cases, our partners may also be data controllers. Detailed information on the use of cookies by us and our partners and the processing of your personal data, including your rights, is included in our Privacy Policy.

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