Do you want to book a car by phone?

chat icon Hotline 24h/7
(+48) 794 500 550

Our customer service office is available 7 days a week 365 days a year.

Company registration data

CarFree

CarFree Sp. z o.o.

Cybernetyki Street 5,
02-677 Warsaw

NIP: 521 369 56 26
REGON: 361388616
KRS: 0000556022

Contact details

chat icon Phone number
(+48) 22 308 88 87

chat icon Phone number
(+48) 794 500 550

Booking service:
rezerwacje@carfree.pl

Customer service office:
biuro@carfree.pl

Marketing department:
marketing@carfree.pl

Accounting department:
ksiegowosc@carfree.pl

IT department:
admin@carfree.pl

Complaints:
reklamacje@carfree.pl

Frequently Asked Questions

Below is a list of frequently asked questions. If you do not find the answer to your question, please contact us

Is it necessary to pay a security deposit when renting a car?
We do not charge a deposit for car rental, including replacement cars from the perpetrator's civil liability insurance. If the customer does not have Polish citizenship, we charge a deposit of PLN 500 for cars from segments A and B; PLN 1000 for segments C, C +, C + (Kombi); PLN 1,500 for the D, D +, D (Kombi), SUV, MVan, P, R segments. In the case of the Premium segment the deposit is always charged in the amount of PLN 3,000.
How is the matter of fuel and refueling solved?
The car must be returned with the same fuel level as you have received it.
What are the car rental requirements and age limit?
The requirements for renting a car are that the driver must be at least 21 years old and have a driving license for at least one year.
What documents are needed to rent a car?
A valid driving license confirming the right to drive a car is required as well as a second identity document: ID card or passport.
Can I rent a car with a driving license from another country?
The validity of driving licenses in Poland is governed by EU regulations for all EU countries and the provisions of the Vienna Convention for other countries. Holders of a license other than those mentioned above must present an international driving license.

For more questions and answers, see the FAQ.

If you have additional questions, please fill out the form below



(+48) 794 500 550

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  • Gdańsk Airport [OFFICE], ul. Juliusza Słowackiego 210
  • Katowice Airport [OFFICE], ul. Wolności 90
  • Cracow Airport [OFFICE], ul. Kapitana Mieczysława Medweckiego 1
  • Łódź Airport [OFFICE], ul. Maczka 35
  • Lublin Airport [OFFICE], ul. Jana III Sobieskiego 1
  • Olsztyn Mazury Airport [OFFICE], ul. Szymany 150
  • Poznań Airport [OFFICE], ul. Bukowska 285
  • Rzeszów Airport [OFFICE], ul. Jasionka 942
  • Szczecin Airport [OFFICE], ul. Glewice 1a
  • Warsaw Chopin Airport [OFFICE], ul. Żwirki i Wigury 1
  • Warsaw Modlin Airport [OFFICE], ul. Generała Wiktora Thommée 1a
  • Warsaw Radom Airport [OFFICE], ul. Lubelska 158
  • Wrocław Airport [OFFICE], ul. Graniczna 190
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  • Zakopane Train Station, ul. Chramcówki 35
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  • Warsaw Aleje Jerozolimskie [OFFICE], al. Jerozolimskie 245
  • Warsaw Wilanowska Metro Station, al. Wilanowska 236
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