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If you have any questions fill in the form or contact us by e-mail or by phone +48 794 500 550

Do you want to book a car by phone?

message Hotline 24h/7
(+48) 794 500 550

Our customer service office is available 7 days a week 365 days a year.

Company registration data


CarFree Sp. z o.o.

Cybernetyki Street 5,
02-677 Warsaw

NIP: 521 369 56 26
REGON: 361388616
KRS: 0000556022

Contact details

message Phone number
(+48) 22 308 88 87

message Phone number
(+48) 794 500 550

Booking service:

Customer service office:

Marketing department:

Accounting department:

IT department:


Frequently Asked Questions

Below is a list of frequently asked questions. If you do not find the answer to your question, please contact us

  1. 1. Is it necessary to pay a security deposit when renting a car?
    We do not charge a deposit for car rental, including replacement cars from the perpetrator's civil liability insurance. If the customer does not have Polish citizenship, we charge a deposit of PLN 500 for cars from segments A and B; PLN 1000 for segments C, C +, C + (Kombi); PLN 1,500 for the D, D +, D (Kombi), SUV, MVan, P, R segments. In the case of the Premium segment the deposit is always charged in the amount of PLN 3,000.
  2. 2. How is the matter of fuel and refueling solved?
    The car must be returned with the same fuel level as you have received it.
  3. 3. What are the car rental requirements and age limit?
    The requirements for renting a car are that the driver must be at least 21 years old and have a driving license for at least one year.
  4. 4. What documents are needed to rent a car?
    A valid driving license confirming the right to drive a car is required as well as a second identity document: ID card or passport.
  5. 5. Can I rent a car with a driving license from another country?
    The validity of driving licenses in Poland is governed by EU regulations for all EU countries and the provisions of the Vienna Convention for other countries. Holders of a license other than those mentioned above must present an international driving license.

For more questions and answers, see the FAQ.

If you have additional questions, please fill out the form below

We are waiting for you in 121 locations in Poland

  • Warszawa - Aleje Jerozolimskie
    Aleje Jerozolimskie 245
  • Kalisz
    ul. Dworcowa 1
  • Zielona Góra
    ul. Sulechowska 4a
  • Zakopane
    ul. Chramcówki 35
  • Warszawa - Dworzec Centralny
    al. Jerozolimskie 54
  • Rzeszów
    plac Dworcowy 1
  • Bielsko-Biała
    ul. Warszawska 2
  •  airfield
    ul. Kapitana Mieczysława Medweckiego 1
  •  airfield
    Jasionka 492
  •  airfield
    ul. Króla Jana III Sobieskiego 1
  •  airfield
    ul. Generała Stanisława Maczka 35
  •  airfield
    ul. Generała Wiktora Thommée 1a
  • Gdynia
    plac Dworcowy 4
  •  airfield
    ul. Szymany 150
  •  airfield
    ul. Lubelska 158
  •  airfield
    ul. Żwirki i Wigury 1
  • Kraków
    ul. Bosacka 18
  •  airfield
    ul. Paderewskiego 1
  • Wałbrzych
    ul. Gdyńska 6
  • Białystok
    ul. Sienkiewicza 55



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