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We are looking forward to doing business with you!
If you have any questions fill in the form or contact us by e-mail or by phone +48 794 500 550


Do you want to book a car by phone?

message Hotline 7:00-23:00
(+48) 794 500 550

Our customer service office is available 7 days a week 365 days a year.

Company registration data

CarFree

CarFree Sp. z o.o.

ul. Cybernetyki 13A,
02-677 Warszawa

NIP: 521 369 56 26
REGON: 361388616
KRS: 0000556022

Contact details

message Phone number
(+48) 22 308 88 87

message Phone number
(+48) 794 500 550

Booking service:
rezerwacje@carfree.pl

Customer service office:
biuro@carfree.pl

Marketing department:
marketing@carfree.pl

Accounting department:
ksiegowosc@carfree.pl

IT department:
admin@carfree.pl

Complaints:
reklamacje@carfree.pl

Frequently Asked Questions

Below is a list of frequently asked questions. If you do not find the answer to your question, please contact us

  1. 1. Is it necessary to pay a security deposit when renting a car?
    We do not charge a deposit for car rental, including replacement cars from the perpetrator's civil liability insurance. If the customer does not have Polish citizenship, we charge a deposit of PLN 500 for cars from segments A and B; PLN 1000 for segments C, C +, C + (Kombi); PLN 1,500 for the D, D +, D (Kombi), SUV, MVan, P, R segments. In the case of the Premium segment the deposit is always charged in the amount of PLN 3,000.
  2. 2. How is the matter of fuel and refueling solved?
    The car must be returned with the same fuel level as you have received it.
  3. 3. What are the car rental requirements and age limit?
    The requirements for renting a car are that the driver must be at least 21 years old and have a driving license for at least one year.
  4. 4. What documents are needed to rent a car?
    A valid driving license confirming the right to drive a car is required as well as a second identity document: ID card or passport.
  5. 5. Can I rent a car with a driving license from another country?
    The validity of driving licenses in Poland is governed by EU regulations for all EU countries and the provisions of the Vienna Convention for other countries. Holders of a license other than those mentioned above must present an international driving license.

For more questions and answers, see the FAQ.

If you have additional questions, please fill out the form below


We are waiting for you in 114 locations in Poland

  • carfree  airfield
    Poznań
    ul. Bukowska 285
  • carfree  airfield
    Gdańsk
    ul. Juliusza Słowackiego 200
  • carfree
    Białystok
    ul. Sienkiewicza 55
  • carfree
    Kielce
    ul. Żelazna 18
  • carfree
    Rzeszów
    plac Dworcowy 1
  • carfree  airfield
    Szczecin
    Glewice 1A
  • carfree
    Zakopane
    ul. Chramcówki 35
  • carfree
    Bielsko-Biała
    ul. Warszawska 2
  • carfree  airfield
    Radom
    ul. Lubelska 158
  • carfree
    Gdynia
    plac Dworcowy 4
  • carfree  airfield
    Łódź
    ul. Generała Stanisława Maczka 35
  • carfree  airfield
    Warszawa
    ul. Żwirki i Wigury 1
  • carfree  airfield
    Warszawa
    ul. Generała Wiktora Thommée 1a
  • carfree  airfield
    Wrocław
    ul. Graniczna 190
  • carfree
    Kraków
    ul. Pawia 5
  • carfree  airfield
    Lublin
    ul. Króla Jana III Sobieskiego 1
  • carfree  airfield
    Katowice
    ul. Wolności 90
  • carfree
    Zielona Góra
    ul. Sulechowska 4a
  • carfree
    Płock
    ul. Dworcowa 46
  • carfree  airfield
    Bydgoszcz
    ul. Paderewskiego 1

more

WE ARE WAITING FOR YOU IN ALL OF POLAND

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